EU Right of Withdrawal
If you are a customer located in the European Union, you may withdraw from your purchase within 14 days of receiving your order, without giving a reason.
To exercise your right of withdrawal, you must notify us by email within 14 days of receiving your order. You must then return the goods to us without undue delay.
Unless we agree otherwise, you are responsible for the direct cost of returning the goods to us. This does not affect your rights where goods are faulty, defective or not as described.
You may inspect and try on the goods as you would in a physical retail store. You are responsible for any diminished value of the goods caused by handling beyond what is necessary to establish their nature, characteristics and functioning. Where permitted by law, we may reduce your refund to reflect any diminished value.
We may withhold reimbursement until we have received the goods back, or until you have supplied evidence that you have sent the goods back, whichever is earlier.
This policy does not limit any mandatory rights you may have under applicable consumer laws, including rights relating to faulty, damaged or misdescribed goods.
